Shipping Policy

For a clear pre-purchase understanding, with the available remedy stated clearly, we ship exclusively within the United States, with no standard-shipping charge on any U.S. order. A tracking number is issued when the parcel leaves fulfillment. This wording connects the controlling order status with the available next step.

As a published store practice, with the practical next step kept visible, the processing window is 1-2 business days and does not include weekends or U.S. public holidays. Estimated carrier delivery then requires another 4-6 business days from dispatch. This wording keeps the relevant choice and the store response visibly linked.

Under this customer standard, with the service outcome easy to verify, tracking is sent to the checkout contact information. Customers should provide a complete, accurate address and report a needed correction immediately, although an address change cannot be guaranteed after fulfillment begins. The customer can read the condition and its service outcome as a single standard.

To make the process transparent, with the applicable exception kept narrow, carrier congestion, weather events, delivery-address issues, high-demand periods, and external disruptions may delay an otherwise estimated arrival. This formulation keeps the service sequence direct without expanding the underlying promise.

In day-to-day application, with timing and responsibility read together, orders that have not shipped may be cancelled; once shipped, they fall under the Refund Policy. Applicable law determines all tax charges. The applicable result is therefore visible without changing the underlying rule.

Shipping and tracking assistance: support@nubyshor.shop or 512-717-4112, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: nuby
Contact email: support@nubyshor.shop
Phone: 512-717-4112
Physical address: 6011 NW 67th Avenue Rd, Ocala, Florida, 34482, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)